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Southeast Asia’s biggest travel app plans regional fintech expansion before 2021 listing

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Traveloka is seeing a strong rebound in its business after the COVID-19 pandemic pummelled demand.

SINGAPORE — Traveloka, Southeast Asia’s largest online travel startup, plans to launch financial services in Thailand and Vietnam as it eyes a US listing through a blank-check company, its president said.

The nine-year-old Indonesian company, which counts Expedia and China’s JD.com among its backers, is seeing a strong rebound in its business after the coronavirus disease 2019 (COVID-19) pandemic pummelled demand.

The company’s president, Caesar Indra, told Reuters in an interview that Traveloka’s Vietnam business had surpassed pre-COVID-19 levels, is nearly back to normal levels in Thailand, and is at half of pre-COVID level in Indonesia. “The worst has happened and now we’re well prepared for 2021. Domestic travel is driving recovery,” he said.

“The plan is to invest in fintech in a big way to allow more consumers to travel in the region,” Mr. Indra said, adding that the travel business had returned to profitability in late 2020.

Traveloka, which says it has 40 million active monthly users, is developing “buy now, pay later” services for Thailand and Vietnam markets.

“We recently formed a joint venture with one of the largest banks in Thailand to collaborate in the fintech space,” Mr. Indra said. Traveloka, which has smaller local rivals, is also talking to potential partners in Vietnam, but Indra declined to name the parties.

Traveloka’s two-year-old equivalent service in Indonesia, launched after the firm realized that customers would wait until their paydays to book travel, has already facilitated more than 6 million loans, Mr. Indra said.

Last year, Traveloka launched “Paylater” credit cards with some Indonesian lenders. It also offers insurance and wealth management services.

Indra said the business potential was huge in Indonesia, Southeast Asia’s largest economy, where only 6% of the population of 270 million has credit cards.

When asked whether Traveloka might buy a bank in Indonesia, like other start-ups, to expand its financial services, Indra said, “all options were on the table.”

Traveloka, also backed by Singapore sovereign wealth fund GIC and Indonesian venture firm East Ventures, has grown its local lifestyle services in Indonesia, where it offers restaurant vouchers and a food delivery service, as well as a popular rapid COVID-19 testing.

Mr. Indra said the company is Indonesia’s largest restaurant review app.

Traveloka, which has been preparing for a listing, is holding discussions with special-purpose acquisition companies, or SPACs, for a US listing.

“US markets have become more appealing because there’s more and more appreciation of Southeast Asia as a flourishing region, and by listing in the US, we can also provide an opportunity for US investors to become part of Southeast Asia’s growth story,” Mr. Indra said.

Many SPACs, exchange-listed shell companies that raise money through IPOs and merge with firms by enticing them with shorter listing timelines, have approached Southeast Asian startups.

Bridgetown Holdings, backed by Asian tycoon Richard Li, Provident Acquisition and Cova Acquisition are contenders for Traveloka, with a potential valuation of up to $5 billion for the startup, a source said. The firms did not immediately respond to requests for comment made outside normal US business hours.

Mr. Indra declined to comment but said an Indonesian listing remained an option. — Fanny Potkin and Anshuman Daga/Reuters

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